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Dick Schaaf

subjects Dick Schaaf writes about Customer Services
Dick Schaaf's profile Profile not yet available


3 books found
 
Taking Care of Business: One Hundred One Ways to Keep Your Customers Back
Buy Taking Care of Business: One Hundred One Ways to Keep Your Customers Back from Amazon  By Schaaf, Dick Amazon's customers rating



Ranking at Amazon 14757094
 Lakewoods Publications
 June 1991 - Hardcover
 Customer Services
Our price: n/a (list: $7.95)
Used from: $2
Information updated on 03/19/2020
Buy Taking Care of Business: One Hundred One Ways to Keep Your Customers Back from Amazon
 
The Service Edge: 101 Companies That Profit from Customer Care
Buy The Service Edge: 101 Companies That Profit from Customer Care from Amazon  By Zemke, Ron Amazon's customers rating

Ron Zemke is one of today's most sought-after maangement consultants, The Service Edge is required reading for every executive and manager interested in reaping the benefits of customer care--and in...

Ranking at Amazon 4906677
 Plume
 September 1990 - Paperback
 Customer Services
Our price: $39.99 (list: $16.95)
Used from: $4
Information updated on 03/19/2020
Buy The Service Edge: 101 Companies That Profit from Customer Care from Amazon
 
Service Edge: 101 Companies That Profit from Customer Care
Buy Service Edge: 101 Companies That Profit from Customer Care from Amazon  By Schaaf, Dick Amazon's customers rating

Outlines how businesses can build a service ethos into their corporate culture, detailing how America's top service companies create, manage, and maintain their edge

Ranking at Amazon 4237091
 Penguin Books
 March 1989 - Hardcover
 Customer Services
Our price: $9.99 (list: $19.95)
Used from: $0.01
Information updated on 03/19/2020
Buy Service Edge: 101 Companies That Profit from Customer Care from Amazon

3 books found
 
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