The Manager's Bookstore

Home | About MO | Contact MO | Tell-a-friend | Make start page | Add to favorites

Search for business and management books, authors, publishers & news
Search for business books, management authors, management book publishers & business books' news
Search for business and management books, authors, publishers & news
Advanced


Featuring
8986 books
7547 authors
222 subjects
1269 publishers

Recommended business and management reading, from top sources
- The Business Owner's Bookshelf
- Excellent reading from a terrible year
- Strategy+Business Best Business Books 2008
- BusinessWeek Best-Seller List - Hardcover, November 26. 2008
- The best business books of 2007 @ Miami Herald


News and reviews about business books, authors and publishers
- Charles Jacobs Goes Inside the Entrepreneur's Brain
- Jim Collins: How to Thrive in 2009
- The Peter Principle Lives On
- Brand Aid: Technology’s the Great Equalizer
- How News Corp. Nabbed MySpace
- The I-Word
- The Influence of the Net Generation
- New Business in the Network of Everything


Get our FREE newsletter on management books
Get our FREE newsletter on business books
Get our FREE newsletter on management books



 



John Bush

subjects John Bush writes about Customer Services
John Bush's profile Profile not yet available


2 books found
 
Knock Your Socks Off Service Recovery
Buy Knock Your Socks Off Service Recovery from Amazon  By Bell, Chip R. Amazon's customers rating

"Cancelled flights, damaged goods, botched bills, locked-up software--these are the service screw-ups that leave customers angry, disgusted...and determined to never buy from you again! But these...

Ranking at Amazon 1693063
 AMACOM - American Management Association
 May 2000 - Paperback
 Customer Services
Our price: $13.32 (list: $17.95)
Used from: $2.5
Information updated on 03/15/2020
Buy Knock Your Socks Off Service Recovery from Amazon
 
Managing Knock Your Socks Off Service
Buy Managing Knock Your Socks Off Service from Amazon  By Bell, Chip R. Amazon's customers rating

A crash course in caring for customers teaches managers how to find and retain quality people, know their customers, focus their unit on a specific organizational purpose, train and support employees,

Ranking at Amazon 5236386
 AMACOM - American Management Association
 February 1992 - Hardcover
 Customer Services
Our price: $2.99 (list: $17.95)
Used from: $0.1
Information updated on 03/13/2020
Buy Managing Knock Your Socks Off Service from Amazon

2 books found
 
Home | About MO | Contact MO | Tell-a-friend | Make start page | Add to favorites
� Copyright 2005-2006 - by ManagementOnly.com
Read our Privacy Policy