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Fred Wierserma
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7 books found |
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By Wierserma, Fred
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Amazon's customers rating 
In the decade since Fred Wiersema coauthored the #1 bestseller The Discipline of Market Leaders, a momentous shift has occured. We have entered an age of customer scarcity-an age in which exciting,...
Ranking at Amazon 4623389
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Touchstone Books
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September 2002 - Paperback
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Customer Relationship
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Our price: $9.31 (list: $17.99)
Used from: $2.52
Information updated on 03/16/2020
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By Wierserma, Fred
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Amazon's customers rating
"Bill Capodagli and Lynn Jackson's book is all about real magic: stimulating and harmonizing the collective energy of people."ÂÂÂÂKen Blanchard A Fortune magazine Best Business...
Ranking at Amazon 2568233
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McGraw Hill
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August 2001 - Paperback
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Media & Entertainment Industries
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Our price: $37.73 (list: $16.95)
Used from: $3.89
Information updated on 03/19/2020
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By Wierserma, Fred
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Amazon's customers rating
Presents an innovative series of benchmarks for ranking businesses and measuring success in the new economy, analyzes the practical strategies that exemplify winning companies, and assesses how these...
Ranking at Amazon 5526356
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Free Press
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June 2001 - Hardcover
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Customer Relationship
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Our price: $2.67 (list: $28)
Used from: $2.97
Information updated on 03/14/2020
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By Wierserma, Fred
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Amazon's customers rating
Imagine a company that receives five times as many letters of praise as complaints. Picture a business for which tens of thousands of customers line up, unsolicited, to open an account. Think of a...
Ranking at Amazon 3374561
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HarperCollins
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August 1998 - Hardcover
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Customer Services
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Our price: $25 (list: $25)
Used from: $1.99
Information updated on 03/14/2020
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By Wierserma, Fred
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Amazon's customers rating
Reveals why the most successful businesses are those that build close win-win relationships with their customers.
Ranking at Amazon 1266784
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Knowledge Exchange
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January 1998 - Hardcover
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Customer Relationship
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Our price: $20.99 (list: $22.95)
Used from: $0.1
Information updated on 03/14/2020
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By Treacy, Michael
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Amazon's customers rating
The classic bestseller outlining tactics for any business striving to achieve market dominance What does your company do better than anyone else? What unique value do you provide to your customers?...
Ranking at Amazon 49150
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Perseus Publishing
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January 1997 - Paperback
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Competition
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Our price: $9.59 (list: $17.99)
Used from: $0.1
Information updated on 03/14/2020
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7 books found | | | |
