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Richard L. Nolan

Richard L. Nolan's website (official or not) http://dor.hbs.edu/fi_redirect.jhtml?facInfo=bio&facEmId=rnolan&loc=extn
subjects Richard L. Nolan writes about High Technology Industry, Information Systems, Process Management Improvement
Richard L. Nolan's profile Professor Nolan earned his B.A. from the University of Washington in Production and Operations Research in 1962, and his M.B.A and Ph.D. in 1963 and 1966, respectively. Professor Nolan, the William Barclay Harding Professor of Management of Technology, returned to the faculty of Harvard Business School in 1991, after serving as Chairman of Nolan, Norton & Co. from 1977.

Professor Nolan is studying business transformation, the process of creatively destroying industrial economy management principles and evolving a set of workable management principles for the information economy. Some industrial economy management principles are obsolete, some salvageable, and entirely new principles are needed to guide, for example, the management of information as a resource distinctively different from scarce, physical resources. Central to his research is an understanding of information technology's information resource management role in taking an enterprise from 'make and sell' to 'sense and respond' strategies. Nolan (with Stephan Haeckel) discussed the key ideas behind leveraging general management decisions through information technology in a Harvard Business Review article, 'Managing by Wire' and in their Chapter 7 'Managing by Wire: Using IT to Transform a Business from 'Make-and-Sell' to 'Sense-and-Respond,'' in Competing in the Information Age, Strategic Alignment in Practice, Jerry N. Luftman, editor, Oxford University Press, 1996. His article, along with F. Warren McFarlan, 'How to Manage an IT Outsourcing Alliance,' was published in the Sloan Management Review, Winter 1995. He co-authored, with David Croson, Creative Destruction: A Six-Stage Process for Transforming the Organization (HBS Press, 1995) and Reengineering the Organization, with Thomas Davenport, Donna L. Stoddard and Sirkka Jarvenpaa, Harvard Business School Publishing. 1995. His latest book is Sense and Respond: Capturing Value in the Network Era, HBS Press, 1998, edited with Stephen P. Bradley. His latest book is dot vertigo, Wiley and Sons, 2001, which reports his case-based research on management lessons from both dot com companies and Industrial age companies incorporating the Internet into their operations.

Professor Nolan has contributed a number of Harvard Business Review articles on the management of information technology. His latest contribution to the Harvard Business Review, is the introduction to 'Connectivity and Control in the Year 2000 and Beyond,' July-August 1998 issue. He is the originator of the 'Stages Theory,' one of the most widely used management frameworks for information technology baselining and planning. He also has authored and co-authored a number of books, including Globalization, Technology and Competition (HBS Press, 1993) with Professor Stephen P. Bradley of the Harvard Business School and Professor Jerry A. Hausman of the Massachusetts Institute of Technology and Building the Information Age Organization: Structure, Control, and Information Technologies (Richard D. Irwin, Inc., 1994) with Professors James I. Cash, Robert G. Eccles, and Nitin Nohria. In addition, Professor Nolan is also a member of the Board of Directors for Novell, The Great Atlantic and Pacific Tea Company and Arcstream.


8 books found
 
Dot Vertigo: Doing Business in a Permeable World
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Harvard Business School's leading technology expert reveals a bold new concept: the permeable-and highly profitable-business Richard Nolan is one of the most influential voices in Silicon Valley...

Ranking at Amazon 15017171
 John Wiley & Sons
 August 2001 - Hardcover
 Dot Com
Our price: $5.79 (list: $29.95)
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Sense & Respond: Capturing Value in the Network Era
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From virtual shopping to virtual organizations, businesses are pushing the multimedia envelope as they electronically sense, in real time, their customers' needs, and use digital capabilities to...

Ranking at Amazon 3721924
 Harvard Business School Press
 February 1998 - Hardcover
 e-Business
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Creative Destruction: A Six-Stage Process for Transforming the Organization
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Creative Destruction examines the current transition from an industrial economy to an information economy and reveals the important role information technology plays in the transformation. Through a...

Ranking at Amazon 3195833
 Harvard Business School Press
 January 1995 - Hardcover
 Change Management
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Building the Information-Age Organization: Structure, Control, and Information Technologies
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Highlights the management and the integration of information technology in the firm. The book shows how information technology, through effective organizational structure and managerial control, has...

Ranking at Amazon 3595864
 McGraw Hill
 February 1994 - Textbook Bindin
 e-Business
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Globalization Technology and Competition
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Globalization and advanced technology are reshaping the competitive business environment. In response to these changes, corporations are developing new competitive strategies, which in turn require...

Ranking at Amazon 7893106
 Harvard Business School Press
 January 1993 - Hardcover
 High Technology Industry
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Improving Productivity Through Advanced Office Controls
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This text focuses on how to measure office work accurately, and economically; set standards for performance, design and implementation of a programme, and effective communication with employees. It...

Ranking at Amazon 14427082
 Krieger Publishing Company
 November 1991 - Hardcover
 Miscellaneous
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Information Systems Administration
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Array

Ranking at Amazon 0
 Rowman & Littlefield (non NBN)
 January 1983 - Paperback
 Information Systems
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Management Accounting and Control of Data Processing
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Array

Ranking at Amazon 18682943
 Institute of Management Accountants
 May 1964 - Paperback
 Managerial Accounting
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8 books found
 
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