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T. Scott Gross

subjects T. Scott Gross writes about Sales, Personal Success, Customer Services
T. Scott Gross's profile Profile not yet available


4 books found
 
When Customers Talk... Turn What They Tell You into Sales
Buy When Customers Talk... Turn What They Tell You into Sales from Amazon  By Gross, T. Scott Amazon's customers rating

Your Customers Are Talking…We’ve Been Listening!

In the final installment of his customer service trilogy, T. Scott Gross has partnered with the leading consumer market intelligence firm...

Ranking at Amazon 688931

 Kaplan
 December 2004 - Paperback
 Market Research
Our price: n/a (list: $18.95)
Used from: $0.5
Information updated on 01/05/2009
Buy When Customers Talk... Turn What They Tell You into Sales from Amazon
 
Microbranding: Build a Powerful Personal Brand and Beat Your Compe
Buy Microbranding: Build a Powerful Personal Brand and Beat Your Compe from Amazon  By Ries, Al Amazon's customers rating

Learn how to own or “micro-brand” a tiny corner in the mind of someone you want to impress

In an over-marketed, highly competitive age getting noticed isn't easy. We are drowning in a sea of

Ranking at Amazon 460644

 Leading Authorities Inc.
 January 2002 - Hardcover
 Personal Success
Our price: $16.47 (list: $24.95)
Used from: $0.2
Information updated on 12/29/2008
Buy Microbranding: Build a Powerful Personal Brand and Beat Your Compe from Amazon
 
Outrageous!: Unforgettable Service...Guilt-Free Selling
Buy Outrageous!: Unforgettable Service...Guilt-Free Selling from Amazon  By Gross, T. Scott Amazon's customers rating

Hard serve, soft sell. For service providers and business owners that's the formula for real success. Great service, not a hard-pitch sell, is what customers respond to best. It's a fun, guilt-free...

Ranking at Amazon 481061
 AMACOM - American Management Association
 June 1998 - Paperback
 Sales
Our price: n/a (list: $19.95)
Used from: $0.01
Information updated on 01/05/2009
Buy Outrageous!: Unforgettable Service...Guilt-Free Selling from Amazon
 
Positively Outrageous Service
Buy Positively Outrageous Service from Amazon  By Gross, T. Scott Amazon's customers rating

Want customers to return time and again? Looking to carve a niche in your market? From Positively Outrageous Service, business owners will learn to do the unexpected unexpectedly and give customers...

Ranking at Amazon 546381
 Warner Books
 April 1994 - Paperback
 Customer Services
Our price: n/a (list: $14.95)
Used from: $0.01
Information updated on 01/09/2009
Buy Positively Outrageous Service from Amazon

4 books found
 
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