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Anders Gustafsson

Anders Gustafsson's website (official or not) http://www.ctf.kau.se/AndersGustafsson.shtml
subjects Anders Gustafsson writes about Customer Services
Anders Gustafsson's profile Professor of Business Administration, Karlstad University.


1 book found
 
Improving Customer Satisfaction, Loyalty, and Profit : An Integrated Measurement and Management System
Buy Improving Customer Satisfaction, Loyalty, and Profit : An Integrated Measurement and Management System from Amazon  By Johnson, Michael Amazon's customers rating

A Book in the University of Michigan Business School Series It's a simple equation: no customers equals no profits. So how can a company ensure that its customers enjoy a consistently satisfying...

Ranking at Amazon 2708588
 Jossey-Bass
 August 2000 - Hardcover
 Customer Services
Our price: $30.71 (list: $50)
Used from: $3.86
Information updated on 03/13/2020
Buy Improving Customer Satisfaction, Loyalty, and Profit : An Integrated Measurement and Management System from Amazon

1 book found
 
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