Has more than 22 years of senior-level experience in the IT industry. With a deep understanding of the strategic implications of technology issues, he helps companies bridge the gap between technology and business strategies.
Ken has driven much of Gartner's research around the Real-Time Enterprise. Previously he covered e-commerce strategies, global networking, global network services providers, network organizations and network outsourcing.
Offers a set of metrics for identifying, analyzing, and responding to the right information at the right time - helping companies to avoid disasters and seize opportunities. This work outlines a...
