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Robert Spector

subjects Robert Spector writes about Retail Industry, Customer Services, e-Commerce
Robert Spector's profile Profile not yet available


4 books found
 
The Nordstrom Way : The Inside Story of America's #1 Customer Service Company
Buy The Nordstrom Way : The Inside Story of America's #1 Customer Service Company from Amazon  By Spector, Robert Amazon's customers rating

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Ranking at Amazon 0
 Wiley
 December - Paperback
 Customer Services
Our price: n/a (list: n/a)
Used from: n/a
Information updated on 09/02/2008 		Buy The Nordstrom Way : The Inside Story of America's #1 Customer Service Company from Amazon
 
Category Killers: The Retail Revolution and Its Impact on Consumer Culture
Buy Category Killers: The Retail Revolution and Its Impact on Consumer Culture from Amazon  By Spector, Robert Amazon's customers rating

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Ranking at Amazon 0
 Harvard Business School Press
 December - Hardcover
 Retail Industry
Our price: n/a (list: n/a)
Used from: n/a
Information updated on 08/17/2008 		Buy Category Killers: The Retail Revolution and Its Impact on Consumer Culture from Amazon
 
The Nordstrom Way to Customer Service Excellence : A Handbook For Implementing Great Service in Your Organization
Buy The Nordstrom Way to Customer Service Excellence : A Handbook For Implementing Great Service in Your Organization from Amazon  By Spector, Robert Amazon's customers rating

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Ranking at Amazon 0
 Wiley
 December - Paperback
 Retail Industry
Our price: n/a (list: n/a)
Used from: n/a
Information updated on 09/04/2008 		Buy The Nordstrom Way to Customer Service Excellence : A Handbook For Implementing Great Service in Your Organization from Amazon
 
amazon.com - Get Big Fast : Inside the Revolutionary Business Model That Changed the World
Buy amazon.com - Get Big Fast : Inside the Revolutionary Business Model That Changed the World from Amazon  By Spector, Robert Amazon's customers rating

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Ranking at Amazon 0
 HarperCollins
 December - Hardcover
 e-Commerce
Our price: n/a (list: n/a)
Used from: n/a
Information updated on 09/05/2008 		Buy amazon.com - Get Big Fast : Inside the Revolutionary Business Model That Changed the World from Amazon

4 books found
 
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