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Malcolm Carlaw

subjects Malcolm Carlaw writes about Customer Services
Malcolm Carlaw's profile Profile not yet available


1 book found
 
Managing and Motivating Contact Center Employees : Tools and Techniques for Inspiring Outstanding Performance from Your Frontline Staff
Buy Managing and Motivating Contact Center Employees : Tools and Techniques for Inspiring Outstanding Performance from Your Frontline Staff from Amazon  By Carlaw, Malcolm Amazon's customers rating

Managing and Motivating Contact Center Employees reveals how to boost morale, streamline business processes, and inspire outstanding performance from frontline sales and service staff. This...

Ranking at Amazon 2337766
 McGraw Hill
 December 2002 - Paperback
 Customer Services
Our price: $47.38 (list: $34.95)
Used from: $1.7
Information updated on 03/16/2020
Buy Managing and Motivating Contact Center Employees : Tools and Techniques for Inspiring Outstanding Performance from Your Frontline Staff from Amazon

1 book found
 
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