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Jill Griffin
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http://www.loyaltysolutions.com/jill/
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Customer Relationship
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Internationally published author, business consultant and dynamic public speaker. She serves on the Board of Directors for Luby's Restaurants, a publicly held corporation with 200+ locations across the Southwest. In her early career, Jill served as senior brand manager for RJR/Nabisco's largest brand and distinguished herself as one of the youngest brand managers in the corporation's history. From RJR/Nabisco, Jill joined AmeriSuites Hotels where, as national director of sales and marketing, she was responsible for launching and expanding the new chain nationwide.
In 1988, Jill founded the Griffin Group in Austin, Texas specializing in customer loyalty research, customer relationship program development and management training. Her clients range from Fortune 100 corporations to fast growth start-ups. Clients include Dell Computer,Deloitte & Touche, Sprint, Days Inn, Advanced Micro Devices, Raytheon Aircraft, Marriott, Ford and the U.S. Navy. |
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1 book found |
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By Griffin, Jill
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Amazon's customers rating 
Most firms consider the lost customer a lost cause. But in this ground breaking book, Jill Griffin and Michael Lowenstein provide you with step-by-step solutions for winning back lost customers,...
Ranking at Amazon 0
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Jossey-Bass
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December - Hardcover
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Customer Relationship
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Our price: n/a (list: n/a)
Used from: n/a
Information updated on 09/20/2008
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1 book found | | | |
