This is probably the most comprehensive guide available to the full range of Lean tools and concepts. It serves as a stand-alone guide or a supplement to Womack and Jones’ classic Lean...
This quick reference guide to all the major quality tools, techniques and concepts relevant to service and manufacturing. Exceptional value, the book is written in a no-waffle, snappy style, relevant...
This is a complete re-write of "Cause and Effect JIT: The Essentials of Lean Manufacturing" (Second Edition). It uses Cause and Effect (Fishbone) diagrams to give a concise overview of three core...
Operations Management is concerned with the management of people and the customer processes and involves the study of the design, planning and control of these processes.
