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Eric Chester

subjects Eric Chester writes about Customer Services
Eric Chester's profile Profile not yet available


1 book found
 
Getting Them to Give a Damn : How to Get Your Front Line to Care about Your Bottom Line
Buy Getting Them to Give a Damn : How to Get Your Front Line to Care about Your Bottom Line from Amazon  By Chester, Eric Amazon's customers rating

""Businesses need to stop focusing on 'paradigm shifts' and 'strategic initiatives' and realize that none of that makes any sense if your front-line employees don't 'give a damn.'"" —Rhoda Olsen,...

Ranking at Amazon 395059
 Dearborn Trade Publishing
 May 2005 - Paperback
 Customer Services
Our price: n/a (list: $19.99)
Used from: $1.1
Information updated on 02/24/2018
Buy Getting Them to Give a Damn : How to Get Your Front Line to Care about Your Bottom Line from Amazon

1 book found
 
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