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Soundview Executive Summaries - books selected in 2001
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<< Back to Best-seller lists
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30 books found. Jump to: 1 | 2 |
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By Kaplan, Robert S.
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Amazon's customers rating 
The creators of the Balanced Scorecard now focusing their attention on the corporate strategies that scorecards are meant to help achieve. Punctuated with client case studies, the book is organized...
Ranking at Amazon 0
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Harvard Business School Press
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December - Hardcover
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Balanced Scorecard
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Our price: n/a (list: n/a)
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Information updated on 10/07/2008
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By Calvin, Robert J.
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Amazon's customers rating
A sales force is no better than its management—and Sales Management supplies the tools sales executives need to inspire their sales forces to increase productivity through improved customer...
Ranking at Amazon 0
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McGraw Hill
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December - Hardcover
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Sales Management
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Our price: n/a (list: n/a)
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Information updated on 10/11/2008
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By Davenport, Thomas
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Amazon's customers rating
If you like to keep on top of what's going on in the world but find it difficult to get through more than a section or two of the Sunday New York Times, take heart. Were you to actually plow...
Ranking at Amazon 0
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Harvard Business School Press
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December - Hardcover
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e-Business
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Our price: n/a (list: n/a)
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Information updated on 10/10/2008
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By Simmons, Annette
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Amazon's customers rating
Nearly everyone responds to a good yarn, and that's precisely the point behind The Story Factor by Annette Simmons. A "collaborative behavior" consultant to public and private organizations,...
Ranking at Amazon 0
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Perseus Publishing
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December - Paperback
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Story-telling
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Our price: n/a (list: n/a)
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Information updated on 10/13/2008
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By Duck, Jeanie Daniel
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Amazon's customers rating
Fear, curiosity, exhaustion, loyalty, paranoia, optimism, rage, and revelation--not quite the kind of emotions that are anticipated or discussed when leaders embark on organizational change, but...
Ranking at Amazon 0
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Three Rivers Press
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December - Paperback
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Human Resources
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Our price: n/a (list: n/a)
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Information updated on 10/13/2008
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By Becker, Brian
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Amazon's customers rating
Introduces a new way of measuring and thinking about the contributions of individuals to business success. Makes the case that the role of Human Resources is increasingly important, as company...
Ranking at Amazon 0
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Harvard Business School Press
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December - Hardcover
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Employee Evaluation
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Our price: n/a (list: n/a)
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Information updated on 10/09/2008
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By Reichheld, Frederick
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Amazon's customers rating
It's trendy these days to decry a lack of loyalty among employers, employees, customers, and even investors, and blame it for everything from drops in business profitability to the decline of...
Ranking at Amazon 0
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Harvard Business School Press
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December - Hardcover
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Customer Relationship
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Our price: n/a (list: n/a)
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Information updated on 09/19/2008
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By Leadbeater, Charles
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Amazon's customers rating
Charles Leadbeater is an advisor to British officials, a research associate with a public-policy think tank, and a former editor of several respected publications. As such, he's had ample opportunity...
Ranking at Amazon 0
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Texere
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December - Hardcover
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Trends and Future
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Information updated on 10/12/2008
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By Mathews, Ryan
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Amazon's customers rating
The Undiscovered Consumer . . .and the Mistake of Universal ExcellenceWhat do customers really want? And how can companies best serve them? Fred Crawford and Ryan Mathews set off on what they describe
Ranking at Amazon 0
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Crown Publishing Group
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December - Hardcover
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Market Research
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Information updated on 10/07/2008
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By Rosen, Emanuel
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Amazon's customers rating
The Palm Pilot. The novel Cold Mountain. The iMac. Hotmail. FedEx. The Blair Witch Project and There's Something About Mary. According to former marketing exec Emanuel Rosen, they
Ranking at Amazon 0
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Doubleday
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December - Hardcover
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Marketing
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Our price: n/a (list: n/a)
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Information updated on 09/22/2008
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By Seybold, Patricia
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Amazon's customers rating
It used to be that developing customer relationships in a mass-market economy didn't matter. All a successful company had to do was make products that people generally liked--build it and they would...
Ranking at Amazon 0
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audible.com
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December - Audio Download
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e-Business
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Our price: n/a (list: n/a)
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Information updated on 10/03/2008
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By Johnson, Michael
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Amazon's customers rating
A Book in the University of Michigan Business School Series It's a simple equation: no customers equals no profits. So how can a company ensure that its customers enjoy a consistently satisfying...
Ranking at Amazon 0
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Jossey-Bass
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December - Hardcover
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Customer Services
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Our price: n/a (list: n/a)
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Information updated on 10/06/2008
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By Mitroff, Ian
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Amazon's customers rating
From tragic accidents to public relations fiascos, we live in an increasingly crisis-ridden society. In fact, half of the major industrial accidents of the past century occurred in the last 20...
Ranking at Amazon 0
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AMACOM - American Management Association
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December - Hardcover
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Crisis Management
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Our price: n/a (list: n/a)
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Information updated on 10/09/2008
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30 books found. Jump to: 1 | 2 |
<< Back to Best-seller lists
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