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Soundview Executive Summaries - books selected in 1999

December 12, 1999
http://www.summary.com/cgi-bin/Soundview.storefront/42b3870d06847fb527190a0000f7063b/Catalog/1054
Soundview presents summaries of the cutting-edge ideas and hands-on, how-to management guides that the year’s 30 Best Business Books can offer.

Please note: some books may be missing from this list, as they may not be available.Our list may include different editions than originally listed


<< Back to Best-seller lists


28 books found. Jump to: 1 | 2
 
Best Practices in Customer Service
Buy Best Practices in Customer Service from Amazon  By Zemke, Ron Amazon's customers rating

Since originating the popular Knock Your Socks Off Service books several years ago, consultant and trainer Ron Zemke has justifiably been regarded as an expert on the whys and hows of...

Ranking at Amazon 0
 AMACOM - American Management Association
 December - Paperback
 Customer Services
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Information updated on 10/13/2008
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Navigating Your Career: Twenty-One of America's Leading Headhunters Tell You How It's Done
Buy Navigating Your Career: Twenty-One of America's Leading Headhunters Tell You How It's Done from Amazon  By Hunt, Christopher Amazon's customers rating

The Crème de la Crème of Executive Recruiters Helps You Navigate Your Career In this unique new guide, twenty-one leading headhunters offer their invaluable insight and advice on choosing—and

Ranking at Amazon 0
 John Wiley & Sons
 December - Paperback
 Headhunters and Executive Recruiters
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Information updated on 10/15/2008
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The New Supervisor's Survival Manual
Buy The New Supervisor's Survival Manual from Amazon  By Salmon, William Amazon's customers rating

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Ranking at Amazon 0
 AMACOM - American Management Association
 December - Paperback
 New Managers
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Information updated on 10/14/2008
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The One to One Fieldbook: The Complete Toolkit for Implementing a 1To1 Marketing Program
Buy The One to One Fieldbook: The Complete Toolkit for Implementing a 1To1 Marketing Program from Amazon  By Peppers, Don Amazon's customers rating

The competition for customers today is fiercer than ever. With products and services only a mouse click away, customers have more choice than ever before, and the rules that govern customer loyalty...

Ranking at Amazon 0
 Bantam Books
 December - Paperback
 Customer Relationship
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Information updated on 10/01/2008
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Powerful Conversations: How High-Impact Leaders Communicate
Buy Powerful Conversations: How High-Impact Leaders Communicate from Amazon  By Bennis, Warren Amazon's customers rating

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Ranking at Amazon 0
 McGraw Hill
 December - Hardcover
 Business Communications
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Rethinking the Sales Force: Redefining Selling to Create and Capture Customer Value
Buy Rethinking the Sales Force: Redefining Selling to Create and Capture Customer Value from Amazon  By Rackham, Neil Amazon's customers rating

Unlike practically every other segment of the modern business world, the corporate-sales department has changed very little from the rigid organizational framework it first attained back in the...

Ranking at Amazon 0
 McGraw Hill
 December - Hardcover
 Sales Management
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Rewards That Drive High Performance: Success Stories from Leading Organizations
Buy Rewards That Drive High Performance: Success Stories from Leading Organizations from Amazon  By Wilson, Thomas Amazon's customers rating

Just as "you get what you pay for" once rang true, companies today are adhering to another piece of wisdom: "You pay for what you get." This is a revolutionary new approach to compensation where pay...

Ranking at Amazon 0
 AMACOM - American Management Association
 December - Hardcover
 Employee Motivation
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Information updated on 10/07/2008
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Saving Big Blue: Leadership Lessons & Turnaround Tactics of IBM's Lou Gerstner
Buy Saving Big Blue: Leadership Lessons & Turnaround Tactics of IBM's Lou Gerstner from Amazon  By Slater, Robert Amazon's customers rating

From the early 1950s into the late '80s, IBM was the computer industry. Not only that, IBM was, to many, industry itself. It consistently set the standard for corporate performance and...

Ranking at Amazon 0
 McGraw Hill
 December - Hardcover
 Information Technology & Telecom Industries
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Information updated on 09/20/2008
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Secrets of the Investment All-Stars
Buy Secrets of the Investment All-Stars from Amazon  By Stern, Kenneth Amazon's customers rating

In Secrets of the Investment All-Stars, Kenneth A. Stern prods nine of the country's best investors into sharing their methods and philosophies for success. Stern profiles value investor Mario...

Ranking at Amazon 0
 AMACOM - American Management Association
 December - Hardcover
 Investing
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Smart Money Decisions: Why You Do What You Do with Money
Buy Smart Money Decisions: Why You Do What You Do with Money from Amazon  By Bazerman, Max Amazon's customers rating

Before you read the first chapter of Smart Money Decisions, kick yourself. Hard. Then do it again, just for good measure. Because no matter how hard you're able to pummel yourself, it won't...

Ranking at Amazon 0
 John Wiley & Sons
 December - Paperback
 Investing
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Information updated on 10/14/2008
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Soaring with the Phoenix: Renewing the Vision, Reviving the Spirit, and Re-Creating the Success of Your Company
Buy Soaring with the Phoenix: Renewing the Vision, Reviving the Spirit, and Re-Creating the Success of Your Company from Amazon  By Belasco, James Amazon's customers rating

"Revivolution" is the term coined by San Diego University management professor James A. Belasco and 30-year technology-industry veteran Jerre Stead to describe the process of "renewal through...

Ranking at Amazon 0
 Warner Books
 December - Hardcover
 Corporate Strategy
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Information updated on 10/09/2008
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Strategic Outsourcing: A Structured Approach to Outsourcing Decisions and Initiatives
Buy Strategic Outsourcing: A Structured Approach to Outsourcing Decisions and Initiatives from Amazon  By Greaver II, Maurice Amazon's customers rating

n/a

Ranking at Amazon 0
 AMACOM - American Management Association
 December - Hardcover
 Outsourcing
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Strikingitrich.com: Profiles of 23 Incredibly Successful Websites You've Probably Never Heard Of
Buy Strikingitrich.com: Profiles of 23 Incredibly Successful Websites You've Probably Never Heard Of from Amazon  By Easton, Jaclyn Amazon's customers rating

Even as Net traffic soars, a general feeling persists that nobody--save computer and sex sites and a few other big-time exceptions--is really making money online. Hogwash, proclaims Los Angeles...

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 McGraw Hill
 December - Hardcover
 Dot Com
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Information updated on 10/11/2008
Buy Strikingitrich.com: Profiles of 23 Incredibly Successful Websites You've Probably Never Heard Of from Amazon
 
Listening to Conflict: Finding Constructive Solutions to Workplace Disputes
Buy Listening to Conflict: Finding Constructive Solutions to Workplace Disputes from Amazon  By Van Slyke, Erik Amazon's customers rating

Sometimes the most obvious solution is the most effective one--and the one least considered. Take conflict resolution. It's not the persuading, cajoling, arguing, or even trying to win that's going to

Ranking at Amazon 0
 AMACOM - American Management Association
 December - Hardcover
 Conflict Management
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Information updated on 09/24/2008
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Kotler on Marketing: How to Create, Win, and Dominate Markets
Buy Kotler on Marketing: How to Create, Win, and Dominate Markets from Amazon  By Kotler, Philip Amazon's customers rating

The leading academic expert on marketing, and Northwestern University professor, answers the 14 most-asked questions from 20 years of his marketing seminars. The answers come in 11 chapters that cover

Ranking at Amazon 0
 Free Press
 December - Hardcover
 Marketing
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The Book of Leadership Wisdom : Classic Writings by Legendary Business Leaders
Buy The Book of Leadership Wisdom : Classic Writings by Legendary Business Leaders from Amazon  By Krass, Peter Amazon's customers rating

Praise for The Book of Leadership Wisdom "For anyone who seeks to understand the nature of effective leadership, in all its many dimensions, this volume will prove invaluable." -Bob Wright...

Ranking at Amazon 0
 John Wiley & Sons
 December - Hardcover
 Leadership
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Information updated on 08/29/2008
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Business @ the Speed of Thought : Using a Digital Nervous System
Buy Business @ the Speed of Thought : Using a Digital Nervous System from Amazon  By Gates, Bill Amazon's customers rating

Bill Gates lays out his vision for the future of business, none of which will come as much of a surprise. Every company should create a connected, electronic infrastructure and use it for everything...

Ranking at Amazon 0
 Warner Books
 December - Hardcover
 e-Business
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The Clickable Corporation: Successful Strategies for Capturing the Internet Advantage
Buy The Clickable Corporation: Successful Strategies for Capturing the Internet Advantage from Amazon  By Rosenoer, Jonathan Amazon's customers rating

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Ranking at Amazon 0
 Free Press
 December - Hardcover
 e-Commerce
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Coaching, Counseling & Mentoring: How to Choose & Use the Right Tool to Boost Employee Performance
Buy Coaching, Counseling & Mentoring: How to Choose & Use the Right Tool to Boost Employee Performance from Amazon  By Stone, Florence Amazon's customers rating

COACHING, COUNSELING & MENTORING How to Choose & Use the Right Tool to Boost Employee Performance Florence Long gone are the days when managing meant simply telling people what to do....

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 AMACOM - American Management Association
 December - Hardcover
 Coaching, Mentoring, Counseling
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Customers.com: How to Create a Profitable Business Strategy for the Internet and Beyond
Buy Customers.com: How to Create a Profitable Business Strategy for the Internet and Beyond from Amazon  By Seybold, Patricia Amazon's customers rating

Lots of books have been written about how to do business on the Internet, but few can match the understanding and passion for making e-commerce work of Patricia Seybold's Customers.com. Drawing

Ranking at Amazon 0
 Times Books
 December - Hardcover
 e-Business
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Information updated on 10/15/2008
Buy Customers.com: How to Create a Profitable Business Strategy for the Internet and Beyond from Amazon

28 books found. Jump to: 1 | 2


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