The balanced scorecard (BSC) is a powerful system to measure performance which allows organizations to quantify its intangible critical assets (people, information, culture). The authors that developed the BSC are back with a new tool, the Strategy Map, which helps describe the links between intangible assets and value creation - ensuring all aspects of strategy can be implemented in a way that ensure a sustainable value creation.

Soundview Executive Summaries - books selected in 2004
s+b Best Business Books 2004

Whiteboard: Strategy Maps: Is your technology strategy in harmony with business goals? First, be sure that everyone describes the strategy in common terms—or risk breaking the connections that link your information systems to a business payoff (@ CIO Insight)