Based on the book that has sold over a million copies, this program takes you into the trenches of the psychological was called selling. James W. Pickens, one of America's most successful entrepreneurs, gives you specific, practical, hard-hitting ammunition to contend with every type of customer you may encounter -- from the "just looking" to the "know-it-all" to the "I don't care."From the first handshake to getting the signature on the bottom line, The Art of Closing Any Deal will arm you with winning comebacks for every negative customer reply -- and give you the inside knowledge to overcome any barrier, and make the close every time!