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Book details for Best Practices in Customer Service Buy Best Practices in Customer Service
Best Practices in Customer Service
Book author(s) Book subject

Ron Zemke John Woods

Customer Services

Sales rank 2,012,298 Not rated by customers
Best Practices in Customer Service

Brief description of Best Practices in Customer Service

A collection of advice from customer service experts covers such topics as customer retention, service recovery, and providing customer service on the Internet

Book details
PublisherAMACOM
Release date01/1999
AvailabilityUsually ships in 24 hours
EditionPaperback
List price$39.95
Our price$39.5 (you save 1.13%)
Used pricefrom $1.98
This book is recommended by...

Soundview Executive Summaries - books selected in 1999



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