In Human Resources Business Process Outsourcing, Edward E. Lawler III, Dave Ulrich, Jac Fitz-enz (the foremost experts in the human resource field) and James C. Madden V (the CEO of the top HR outsourcing firm), clearly show how outsourcing offers an effective, low-cost alternative to traditional administration and provides HR managers with new opportunities to contribute directly to their companies' overall strategy and business performance. Step by step, the authors explore how the HR function in corporations is structured and include a template for analyzing a HR department’s value, value added, and cost-to-serve. In this important resource, the authors explain new approaches organizations can take to improve HR administration and demonstrate how HR functions can be best organized.

The HR Scorecard: Linking People, Strategy, and Performance by Becker Brian
Human Resources in the 21st Century by Goldsmith, Marshall

THIS IS A 'MUST READ' FOR ALL SENIOR HRM PRACTITIONERS!
The thrust of the book is about how the HRM function can be redefined to make it more effective. The authors explore outsourcing transactional work as a middle ground between being trapped in an administrative role or becoming strategic at the cost of abandoning these duties. The book addresses such basic questions as: How new business realities increase the demand for HR services and actions? What HR departments do to deliver value? What new business models for delivering HR will work? How to measure HR effectiveness? The authors examine a major HR business process outsourcer in action and provide case studies of four major companies that have reinvented their HR functions. We at HRconsultant.com highly recommend this book. It presents the cutting-edge in designing the HRM funtion; it points the way forward. The book is a 'must read' for all senior-level HRM practitioners and leaders.