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Introduction to Knowledge Management: KM in Business
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Sales rank 305,151
Customers rating (based on 6 reviews)
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This book introduces readers to a wide range of knowledge management (KM) tools, techniques and terminology for enhancing innovation, communication and dedication among individuals and workgroups. The focus is on real-world business examples using commonly available technologies. The book is set out in a clear and straightforward way, with definitions highlighted, brief case studies included that illustrate key points, dialogue sections that probe for practical applications, and written exercises. Each chapter concludes with discussion questions, review questions, and a vocabulary review. An Online Instructor's Guide is available.* Easy to read, user-friendly introduction to knowledge management* Full of practical applications for business professionals* An Online Instructor's Guide is available, with power point slides, case studies, exercises and review questions
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| Publisher | Butterworth-Heinemann | | Release date | 07/2003 | | Availability | Usually ships in 24 hours | | Edition | Paperback |
| | List price | $41.95 | | Our price | $40.9 (you save 2.50%) | | Used price | from $33.96 |
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 Not a very good textbook
This is advertized as a textbook, but if it is, it certainly is not on the college level. This might qualify for a high school textbook. It is written on a lower level than the KM for Dummies book!
Dont' waste your money. You can get Frappaolo's text on KM for less money and it is a better resource.
 Too basic
The book is focused more on personal KM than on KM as a field. Very useful the introductory part, though.
 Excellent Book!
This book was my first introduction to Knowledge Management. Truthfully, I could not be more pleased! I'm a Director of Sales for a leading insurance company and am responsible for 250 offices across the Northeast U.S. Our organization has struggled for many years with the very issues addressed in this text and I found the insight gained to be invaluable. It is easy to see that the authors, Groff and Jones, are experienced management professionals. They adeptly and expertly framed the content in an enjoyable and easy to understand manner that is directly applicable in multiple business scenarios. In fact, I utilized several of concepts from the text in developing our annual business plan. Through these initiatives, we expect to improve efficiency and overall productivity resulting in increased profitability for the business unit. Without a doubt, this text is a tool that will assist my organization in maximizing results in today's quickly changing business environment.
understandable and valuable
KM in Business is written in such a manner that it is understandable for even a computer novice such as myself. The applications for small Mom & Pop operations as well as large firms makes it a must have for any business owner. It deserves a place in business classes at college or high school. As an owner of two retail businesses, I find it invaluable.
Knowledge Management Textbook Suitable for Business Studies
This is a Knowledge Management Book that covers the foundational components of KM and is laid out in a textbook format. This is a real find for any instructor wishing to add Knowledge Management discussion to an existing business course, or is looking for a text for a KM course. I believe this book would fill either role, and at 29.95 using it as a supplemental text is not unreasonable. Another plus for this book is the instructor's guide that is available from the publisher.As someone that has taught in the college and business environments, I believe this book is a strong resource for both. I've also searched the web for this title and found that Connecticut Southern State University has adopted this book for a Library Sciences course.
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