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The Accountable Organization: Reclaiming Integrity, Restoring Trust
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Sales rank 644,527
Customers rating (based on 7 reviews)
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Amid all the talk about how to bolster confidence in corporate America comes this testament to the power of a workplace culture that encourages and nurtures the principles of integrity, accountability, and trust. With plenty of practical advice on how these key values contribute positively to planning, communication, leadership, conflict resolution, and risk taking, THE ACCOUNTABLE ORGANIZATION lays out what it will take to build a collective employee spirit that can drive an organization to be both principled and profitable. John Marchica's personal story, interviews with dozens of the CEOs, and an in-depth profile of Southwest Airlines--the consummate accountable organization--offer practical and actionable strategies, guidelines, and tools to help anyone with the desire to influence change in organizations move from purpose to action. THE ACCOUNTABLE ORGANIZATION shows how to identify an organization's values and purpose, integrate them into a strategic plan, and develop a focused road map for execution that provides clarity, defines performance standards, and offers a common frame of reference for individual and organizational accountability. Marchica also focuses on the various ways CEOs can demonstrate accountability through the many roles they play--as motivator, visionary, risk taker, communicator, and sage--and details the systems and processes required to improve decision making and execution, lower turnover, and achieve customer loyalty and retention.
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| Publisher | Intercultural Press | | Release date | 04/2004 | | Availability | Usually ships in 1 to 3 weeks | | Edition | Hardcover |
| | List price | $24.95 | | Our price | $18.21 (you save 27.01%) | | Used price | from $0.78 |
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Offering readers a practical and actionable guidance
The Accountable Organization: Reclaiming Integrity, Restoring Trust by John Marchica (CEO of FWI, a medical information services firm and one of America's fastest growing companies) offers insightful analysis and solid advice, enhanced with personal testimony and an informed expertise with respect to the vital connections between corporate integrity, accountability, and trust that is essential to success in today's post-Enron business culture. Offering readers a practical and actionable guidance on how to identify a company's values and purposes, then integrating those values and purposes into a strategic plan to serve as a focused "roadmap" for execution, The Accountable Organization should be considered rquired reading for all supervisory and management level employees of national and international corporations -- an on the mandatory reading list of every MBA candidate in the country!
Refreshing View of Corporate Accountability
The author shows how developing a corporate culture of trust and integrity will return profits by building raving fans - not only with his customers, but also with his employees. In this day and age where these factors are sometimes taken for granted, it is refreshing to have an example that we may follow. This book gives practical examples in which we can model our own organizations. The positive ideas gained from this book are a must for all leaders and individuals in the workplace.
Profits merge with ethics - A very practical approach
The Author offers a cerebral, but pragmatic approach to defining and applying concepts like "integrity" and "trust" (too often just rhetoric) in the modern business enterprise. His views on risk and trust completely changed my approach to marketing. Well thought out, insightful, academic, but with very practical applications. A must read not just for executives, but for everyone in your entire enterprise
Marchica Walks the Walk
As a consultant, I have had the opportunity to work with John and his company FWI, and I can offer the perspective of someone who has seen him put into action the principles he writes about in this book.Mr. Marchica lays out how it's important to conduct business with accountability, integrity and trust, but he's just as quick to point out that you still must take risks and be creative. The scandals and the slow economy are turning too many companies into wallflowers afraid to dance. I'm using this book in my organization and I recommend it to anybody that wants to make a difference in theirs. You can easily apply these ideas to any level within a company. The positive results will spread the idea to all levels.
Take your company to a higher level
The Accountable Organization is a timely book by John Marchica. It speaks to the heart of what has given corporate America a black eye. The value however is not just pointing out the problems that we are all seeing resulting from corporate leaders making self serving decisions. Rather, the book provides valuable insights into what any company of any size needs to do to be accountable to all its constituents, customers, shareholders, investors, employees and suppliers. Moreover, the result is not just being a good corporate citizen but the result is a very successful company. Success that works for all constituents. The Accountable Organization is a must read if you want to take your company to a higher level.
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