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The SPEED of Trust: The One Thing That Changes Everything
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Sales rank 798
Customers rating (based on 105 reviews)
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From Stephen R. Covey's eldest son comes a revolutionary new path towards productivity and satisfaction. Trust, says Stephen M.R. Covey, is the very basis of the new global economy, and he shows how trust—and the speed at which it is established with clients, employees and constituents—is the essential ingredient for any high–performance, successful organization. For business leaders and public figures in any arena, The Speed of Trust offers an unprecedented and eminently practical look at exactly how trust functions in our every transaction and relationship—from the most personal to the broadest, most indirect interaction—and how to establish trust immediately so that you and your organization can forego the time–killing, bureaucratic check–and–balance processes so often deployed in lieu of actual trust.
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| Publisher | Free Press | | Release date | 02/2008 | | Availability | Usually ships in 24 hours | | Edition | |
| | List price | $15.95 | | Our price | $10.85 (you save 31.97%) | | Used price | from $4.73 |
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 Nothing new, nothing worth reading
Our company requires managers to read this book as part of its leadership development program. Getting to the point, the book is about an important concept. Unfortunately, most all the observations and insights found the book are a matter of common sense and were already learned, if not mastered, during childhood.
The book is padded out into an intolerably rambling and repetitive recant of something that can easily be summarized in one sentence: "Being trustworthy and working toward building trust is important for good relationships." Really, that's about it -- an entire book that expands on the obvious. Yup, mutually trusting relationships are a good thing. I can't argue with that. Even so, I didn't need an entire book to remind of it.
Ironically, the book has lead me to not trust its author, Stephen Covey. The book is full of air, yet thousands of companies have spent good money and wasted their employee's time with this simplistic, mind-numbing pablum. Save your money and, even more important, your time. Trust me!
 An Important Topic, but Over-Written
The author, son of Stephen Covey of 7 Habits fame, begins by convincingly proving that when trust goes up, the speed of any transaction goes up and the cost goes down.
The author offers `Five Waves of Trust' that spill out in concentric circles across all relationships:
First Wave is self-trust, which is the foundation of all credibility.
Second Wave is relationship trust, accomplished by consistent behavior.
Third Wave is organizational trust, accomplished by alignment.
Fourth Wave is market trust, accomplished by reputation.
Fifth Wave is societal trust, achieved by contribution to the larger society.
One key point is the author's insistence that inspiring trust starts with yourself. Keeping commitments to yourself is key if you expect to have any credibility with other people.
Any book on the topic of `Trust' automatically has the gravitas of tackling a core subject dear to everyone. The importance of the topic, however, should not be confused with how good the author's ideas are. This book is overwritten, and should have been cut in half. The examples Covey gives are often personal, but conveys a naïveté that undercuts his credibility at times.
Although I still recommend this book, an interesting alternative Maister's The Trusted Advisor.
DO NOT BUY THIS BOOK!
I was looking for a a book that has to do with personal relationships an not with organizational trust! THIS IS A BETRAYAL. THE TITLE SAID BUILDING TRUST THEY SHOULD BE MORE SPECIFIC AN NOT MAKE PEOPLES WASTE TIME AN MONEY, SO IF IF YOU ARE LOOKING FOR TRUST IN PERSONAL RELATIONSHIPS DO NOT BUY THIS BOOOK!!
IM VERY DISSPOINTED
 Speed of Trust
A must read Top Down for anyone in a position of trust or with supervisory responsibilities over others within the organization!
The SPEED of Trust
The information is fair (at best). It retells you what intuition and experience told you long ago.
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