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Understanding Variation: The Key to Managing Chaos
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Sales rank 34,139
Customers rating (based on 35 reviews)
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We live in the Information Age, and much of that information comes to us in the form of numbers. But before numerical information can be useful it must be analyzed, interpreted, and assimilated. Unfortunately, teaching the techniques for making sense of data has been neglected at all levels of our educational system. As a result, through our culture there is little appreciation of how to effectively use the volumes of data generated by both business and government. This book can remedy that situation. Readers report that this book as changed both the way they look a data and the very form their monthly reports. It has turned arguments about the numbers into a common understanding of what needs to be done about them. These techniques and benefits have been thoroughly proven in a wide variety of settings. Read this book and use the techniques to gain the benefits for your company.
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| Publisher | SPC PRESS (Statistical Process Control) | | Release date | 09/2000 | | Availability | Usually ships in 24 hours | | Edition | Hardcover |
| | List price | $44 | | Our price | $31.44 (you save 28.55%) | | Used price | from $11.83 |
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 A MIND CHANGER
This was the first book recommended for me to read by my Master Black Belt during Six Sigma training. This book truly changes the way you think in a positive direction. I now require my Six Sigma team members to read the book to increase our success. All managers should read this book.
Stats in plain language
This book is excellent, if you want to know how to produce a simple but effective graph from your stats then this is the book for you. The book is written in plain English that anyone could follow, with simple but effective formula to produce a visual graph that seperates noise from problems. Best book i have ever read for understanding problems.
 Book explains variation, statistics & makes sense
This book was easy to read, short, and makes sense of statistics and how variation is the antithesis of continuous improvement. Good Read.
Cutting to the Chase of Business Process Analysis
Hats off to Donald Wheeler! I wish I would have had this book when I first started my business data analysis efforts. This book explains the most important facets of understanding process metrics in a way that it would take some effort NOT to understand. B-schools teach you how to crunch numbers in the old fashioned way that may be good for dollars, but will not tell you the story of how a given process is actually performing. Even in the statistics classes you are likely to receive, you'll only spend time calculating stats, not understanding the process. Every manager responsible for understanding more than simply dollars must read this book. It will change how you manage you business and your processes.
 Listen to MatSi review
This book is very superficial and of little value. This book was passed out to the development team at my company as something everyone should read. I read it and was shocked at how little content was in it. As put forth in MatSi's review, the message is basically plot everything. This book is basically advertisement for SPC. SPC is a good thing, but this book does little to further one's knowledge. It's rating is not justified and I just had to add a negative review to make more people really question the value of this book.
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