Linkage, Inc.'s Best Practices in Organization and Human Resources Development Handbook is a collaborative work that includes 17 OD/HRD systems from the world's foremost organizations including Boeing, Westinghouse, Dow Corning, Xerox, Johnson & Johnson, Sun Microsystems, ServiceMaster, Nortel Networks, Kraft Foods, and Media One. The handbook covers five of the hottest management topics today: organization development & change, leadership development, recruitment & retention, performance management, and coaching & mentoring. OD/HRD case studies include models, tools, assessments, training, and a full breakdown of the change process. The book includes contributions from top organization and human resources development experts such as Richard Beckhard, Warner Burke, Jay Conger, Bev Kaye, Ed Lawler, and John Sullivan.