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Books you should read
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By Blanchard, Ken
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Amazon's customers rating 
"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a...
Ranking at Amazon 20004
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William Morrow
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May 1993 - Hardcover
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Customer Services
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Our price: $13.38 (list: $23.99)
Used from: $1.01
Information updated on 03/15/2020
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By McKenna, Regis
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Amazon's customers rating
From the author of the bestselling The Regis Touch, a simple process for building the crucial relationships that help a company dominate—and own—the market in the Age of...
Ranking at Amazon 722455
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Perseus Publishing
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May 1993 - Paperback
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Customer Relationship
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Our price: $16.95 (list: $17.99)
Used from: $1.16
Information updated on 03/19/2020
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By Champy, James
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Amazon's customers rating
"America's business problem is that it is entering the twenty-first century with companies designed during the nineteenth century." So write Michael Hammer and James Champy in this pioneering book on...
Ranking at Amazon 652452
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HarperCollins
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May 1993 - Hardcover
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Process Management Improvement
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Our price: $6.9 (list: $25)
Used from: $0.1
Information updated on 03/14/2020
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By Drucker, Peter
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Amazon's customers rating
Management is an organized body of knowledge. "This book," in Peter Drucker'swords, "tries to equip the manager with the understanding, the thinking, the knowledge and the skills for today'sand also...
Ranking at Amazon 116388
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HarperCollins
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April 1993 - Paperback
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General Management
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Our price: $15.99 (list: $24.99)
Used from: $2.05
Information updated on 03/17/2020
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By Drucker, Peter
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Amazon's customers rating
The first book to depict management as a distinct function and to recognize managing as a separate responsibility, this classic work by Peter Drucker is the fundamental and basic book for...
Ranking at Amazon 4766784
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HarperCollins
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April 1993 - Paperback
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General Management
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Our price: $39.99 (list: $18.95)
Used from: $0.1
Information updated on 03/15/2020
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By Drucker, Peter
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Amazon's customers rating
The effective business, Peter Drucker observes, focuses on opportunities rather than problems. How this focus is achieved in order to make the organization prosper and grow is the subject of this...
Ranking at Amazon 5376181
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HarperCollins
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April 1993 - Paperback
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General Management
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Our price: n/a (list: $14.95)
Used from: $3
Information updated on 03/15/2020
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By Drucker, Peter
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Amazon's customers rating
The measure of the executive, Peter Drucker reminds us, is the ability to "get the right things done." This usually involves doing what other people have overlooked as well as avoiding what is...
Ranking at Amazon 2668064
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HarperCollins
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March 1993 - Paperback
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Effectiveness
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Our price: $5.47 (list: $12)
Used from: $0.9
Information updated on 03/18/2020
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By Gardner, John
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Amazon's customers rating
In this insightful classic, John Gardner unpacks what it means to be a leader, stressing the importance of dispersed leadership and a primary understanding of leadership as applied across all sectors...
Ranking at Amazon 105446
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Free Press
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March 1993 - Paperback
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Leadership
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Our price: $12.89 (list: $18.95)
Used from: $1.09
Information updated on 03/12/2020
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By Nye, Roger H.
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Amazon's customers rating
"I have studied the German all my life. I have read the memoirs of his generals and political leaders; I have even read his philosophers and listened to his music; I have studied in detail the...
Ranking at Amazon 22129002
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Avery Publishing Group
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February 1993 - Paperback
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Classic Strategy
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Our price: n/a (list: $12.95)
Used from: $29.65
Information updated on 03/14/2020
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By Fisher, Mark
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Amazon's customers rating
This delightful allegory by self-made millionaire Mark Fisher imparts the principles of wealth as Fisher learned them. A dissatisfied young man meets an old millionaire who reveals to him the secrets...
Ranking at Amazon 3581368
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New World Library
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January 1993 - Paperback
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Getting Rich
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Our price: $16.81 (list: $9.95)
Used from: $0.5
Information updated on 03/16/2020
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By Cooke, Robert A.
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Amazon's customers rating
You're 36 hours away from mastering finance... Expense reports... balance sheets... budgets... financial statements... are you one of the myriad managers and entrepreneurs who dread trying to...
Ranking at Amazon 5393394
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McGraw Hill
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January 1993 - Paperback
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Finance - Corporate
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Our price: $19.99 (list: $19.95)
Used from: $0.01
Information updated on 03/16/2020
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By Reisner, Marc
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Amazon's customers rating
"The definitive work on the West's water crisis." --Newsweek The story of the American West is the story of a relentless quest for a precious resource: water. It is a tale of rivers diverted...
Ranking at Amazon 24620
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Penguin Books
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January 1993 - Paperback
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Miscellaneous
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Our price: $9.99 (list: $20)
Used from: $2.06
Information updated on 03/13/2020
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By Ouchi, William
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Amazon's customers rating
This four-month New York Times bestseller not only explains incredible Japanese productivity levels, but also offers a plan to revitalize corporate America. Ouchi outlines what we can learn from...
Ranking at Amazon 345071
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Avon
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January 1993 - Paperback
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Business in Japan
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Our price: n/a (list: $11.5)
Used from: $6.01
Information updated on 03/14/2020
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By Chandler, Alfred duPont
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Amazon's customers rating
The role of large-scale business enterprise―big business and its managers―during the formative years of modern capitalism (from the 1850s until the 1920s) is delineated in this...
Ranking at Amazon 513161
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Belknap Pr
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January 1993 - Paperback
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Business History & Biography
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Our price: $37 (list: $37)
Used from: $2.34
Information updated on 03/19/2020
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