The Manager's Bookstore

Home | About MO | Contact MO | Tell-a-friend | Make start page | Add to favorites

Search for business and management books, authors, publishers & news
Search for business books, management authors, management book publishers & business books' news
Search for business and management books, authors, publishers & news
Advanced


Featuring
8986 books
7547 authors
222 subjects
1269 publishers

Recommended business and management reading, from top sources
- The Business Owner's Bookshelf
- Excellent reading from a terrible year
- Strategy+Business Best Business Books 2008
- BusinessWeek Best-Seller List - Hardcover, November 26. 2008
- The best business books of 2007 @ Miami Herald


News and reviews about business books, authors and publishers
- Charles Jacobs Goes Inside the Entrepreneur's Brain
- Jim Collins: How to Thrive in 2009
- The Peter Principle Lives On
- Brand Aid: Technology’s the Great Equalizer
- How News Corp. Nabbed MySpace
- The I-Word
- The Influence of the Net Generation
- New Business in the Network of Everything


Get our FREE newsletter on management books
Get our FREE newsletter on business books
Get our FREE newsletter on management books



 



Books about Customer Relationship
Customer Relationship

These authors also write about Customer Relationship Customer Relationship
Aaker, David A.
Albrecht, Karl
Anderson, Kristin
Day, George S.
Gilmore, James
Gitomer, Jeffrey
Godin, Seth
McKenna, Regis
Peppers, Don
Pine II, B. Joseph
Reichheld, Frederick
Rogers, Martha
Seybold, Patricia
Sviokla, John
Tapscott, Don
Whiteley, Richard
Wierserma, Fred
Aksoy, Lerzan
Anton, Jon
Arussy, Lior
Ballard, Jim
Barwise, Patrick
Bergeron, Bryan
Berson, Alex
Bligh, Philip
Bliss, Jeanne
Brogniez, Jan
Brown, Stanley
Bund, Barbara
Carbone, Lewis
Cavoukian, Ann
Christopher, Martin
Colvin, Geoffrey
Cooper, Ken C.
Craven, Robert
Curry, Jay
Curry, Adam
Dawson, Ross
Denove, Chris
Dorf, Bob
Dych, Jill
Finch, Fred
Foss, Bryan
Freeland, John
Freemantle, David
Gale, Bradley
Geller, Lois
Gentle, Michael
Glen, Paul
Goldenberg, Barton J.
Gordman, Robert
Greenberg, Paul
Greiner, Donna
Griffin, Jill
Gulycz, Moosha
Gupta, Sunil
Gutek, Barbara
Hall, Stacey
Hamilton, Tyler
Hessan, Diane
Huba, Jackie
Humby, Clive
Hunt, Terry
Kasanoff, Bruce
Keiningham, Timothy L.
Kelly, P. Keith
Kerr, Carol J.
Kinni, Theodore
Knox, Simon
Lee, Dick
Lehmann, Donald
Lemon, Katherine
Lewis, Jeffrey
Lombardo, Russ
Lowenstein, Michael W.
Maklan, Stan
Mangen, David
Marshak, Ronni
McCarthy, Dennis
McConnell, Ben
McFerrin Peters, Diane
McKean, John
Meehan, Sean
Narayandas, Das
Nederlof, Ad
Newell, Frederick
Nykamp, Melinda
Payne, Adrian
Peck, Helen
Peel, Jeffrey
Petersen, Glen
Phillips, Tim
Philonenko, Laurent
Power IV, James
Ramaswamy, Patrica
Reid Smith, Ellen
Reynolds, Janice
Rosenbluth, Hal
Rust, Roland
Sanders, Dan
Seidel, Wolfgang
Selden, Larry
Sewell, Carl
Shapiro, Benson
Smith, Stephen
Sobel, Andrew
Stauss, Bernd
Stielstra, Greg
Stone, Merlin
Storey, David
Swift, Ronald S.
Teal, Thomas
Thearling, Kurt
Thompson, Harvey
Tourniaire, Francoise
Turk, Doug
Van Hooser, Phillip
Vandermerwe, Sandra
Vavra, Terry G.
Welsh, Theresa
Willingham, Ron
Woodcock, Neil
Zeithaml, Valarie

Subjects related to Customer Relationship

122 books found. Jump to: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13
 
Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty
Buy Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty from Amazon  By Lencioni, Patrick Amazon's customers rating

Another extraordinary business fable from the New York Times bestselling author Patrick Lencioni

  • Offers a key resource for gaining competitive advantage in tough times
  • Shows...

    Ranking at Amazon 9076
 Jossey-Bass
 February 2010 - Hardcover
 Customer Relationship
Our price: $12.96 (list: $24.95)
Used from: $1.45
Information updated on 01/24/2018
Buy Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty from Amazon
 
Inspire!: Why Customers Come Back
Buy Inspire!: Why Customers Come Back from Amazon  By Champy, James Amazon's customers rating

8 POWERFUL WAYS TO INSPIRE TODAY’S TOUGH CUSTOMERS IN TOUGH TIMES AND MAKE THEM STICK!

 


Ranking at Amazon 2730756

 FT Press
 April 2009 - Hardcover
 Customer Relationship
Our price: $22.99 (list: $22.99)
Used from: $3.3
Information updated on 01/20/2018
Buy Inspire!: Why Customers Come Back from Amazon
 
Built to Serve: How to Drive the Bottom Line with People-First Practices
Buy Built to Serve: How to Drive the Bottom Line with People-First Practices from Amazon  By Sanders, Dan Amazon's customers rating

In Built to Serve, Dan Sanders, CEO of the award-winning, service-oriented United Supermarkets, makes this bold claim: the prevailing business culture is broken and a radical transformation is...

Ranking at Amazon 302449
 McGraw Hill
 September 2007 - Hardcover
 Customer Relationship
Our price: $15.9 (list: $34)
Used from: $1.09
Information updated on 12/23/2017
Buy Built to Serve: How to Drive the Bottom Line with People-First Practices from Amazon
 
Creating Customer Evangelists: How Loyal Customers Become a Volunteer Sales Force
Buy Creating Customer Evangelists: How Loyal Customers Become a Volunteer Sales Force from Amazon  By McConnell, Ben Amazon's customers rating

For the first time in paperback, a revised edition of the book that launched the term “customer evangelism.” Updated with new statistics and figures, this landmark book has shown countless...

Ranking at Amazon 2786754
 Kaplan
 January 2007 - Paperback
 Customer Relationship
Our price: $1.99 (list: $14.95)
Used from: $0.1
Information updated on 01/11/2018
Buy Creating Customer Evangelists: How Loyal Customers Become a Volunteer Sales Force from Amazon
 
The Must-Have Customer : 7 Steps to Winning the Customer You Haven't Got
Buy The Must-Have Customer : 7 Steps to Winning the Customer You Haven't Got from Amazon  By Gordman, Robert Amazon's customers rating

For almost forty years, Robert Gordman has been a successful business leader and consultant. In The Must-Have Customer, Gordman shares the same insights and strategies he has used to help...

Ranking at Amazon 374117
 Truman Talley Books
 April 2006 - Hardcover
 Customer Relationship
Our price: n/a (list: $24.95)
Used from: $0.1
Information updated on 01/23/2018
Buy The Must-Have Customer : 7 Steps to Winning the Customer You Haven't Got from Amazon
 
Chief Customer Officer : Getting Past Lip Service to Passionate Action
Buy Chief Customer Officer : Getting Past Lip Service to Passionate Action from Amazon  By Bliss, Jeanne Amazon's customers rating

Drawing on her first-hand experience at top companies as diverse as Lands’ End and Microsoft, Jeanne Bliss explains why even great corporations can drift to delivering mediocrity to customers, and...

Ranking at Amazon 997430
 Jossey-Bass
 March 2006 - Hardcover
 Customer Relationship
Our price: n/a (list: $27.95)
Used from: $1.99
Information updated on 12/07/2017
Buy Chief Customer Officer : Getting Past Lip Service to Passionate Action from Amazon
 
Satisfaction : How Every Great Company Listens to the Voice of the Customer
Buy Satisfaction : How Every Great Company Listens to the Voice of the Customer from Amazon  By Denove, Chris Amazon's customers rating

For nearly four decades, J. D. Power and Associates has been measuring consumer satisfaction and helping businesses improve profits by paying attention to what customers really want. Their annual...

Ranking at Amazon 2062891
 Portfolio
 February 2006 - Hardcover
 Customer Relationship
Our price: n/a (list: $25.95)
Used from: $0.1
Information updated on 12/19/2017
Buy Satisfaction : How Every Great Company Listens to the Voice of the Customer from Amazon
 
The Outside-In Corporation
Buy The Outside-In Corporation from Amazon  By Bund, Barbara Amazon's customers rating

Drawing on insights from Dell, FedEx and eBay, a leading business innovator shows you how to transform your company, putting customer needs at the center Business strategies and company-wide...

Ranking at Amazon 3532168
 McGraw Hill
 October 2005 - Hardcover
 Customer Relationship
Our price: n/a (list: $27.95)
Used from: $2.97
Information updated on 12/19/2017
Buy The Outside-In Corporation from Amazon
 
Integrity Service : Treat Your Customers Right-Watch Your Business Grow
Buy Integrity Service : Treat Your Customers Right-Watch Your Business Grow from Amazon  By Willingham, Ron Amazon's customers rating

Every company today recognizes the importance of good customer service and putting the customer first. Why, then, do service people so often treat us as though we're supposed to serve them, rather...

Ranking at Amazon 333970
 Free Press
 October 2005 - Hardcover
 Customer Relationship
Our price: n/a (list: $26)
Used from: $0.1
Information updated on 01/11/2018
Buy Integrity Service : Treat Your Customers Right-Watch Your Business Grow from Amazon
 
PyroMarketing : The Four-Step Strategy to Ignite Customer Evangelists and Keep Them for Life
Buy PyroMarketing : The Four-Step Strategy to Ignite Customer Evangelists and Keep Them for Life from Amazon  By Stielstra, Greg Amazon's customers rating

How the marketing system that helped spark a bestselling customer revolution in the Christian marketplace can fuel the success of any business––by speaking to the integrity and passion of every...

Ranking at Amazon 2007500
 HarperBusiness
 September 2005 - Hardcover
 Customer Relationship
Our price: $12.95 (list: $21.95)
Used from: $1.31
Information updated on 12/18/2017
Buy PyroMarketing : The Four-Step Strategy to Ignite Customer Evangelists and Keep Them for Life from Amazon

122 books found. Jump to: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13
 
Home | About MO | Contact MO | Tell-a-friend | Make start page | Add to favorites
Copyright 2005-2006 - by ManagementOnly.com
Read our Privacy Policy