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Customer Relationship
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Customer Relationship
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Aaker, David A.
Albrecht, Karl
Anderson, Kristin
Day, George S.
Gilmore, James
Gitomer, Jeffrey
Godin, Seth
McKenna, Regis
Peppers, Don
Pine II, B. Joseph
Reichheld, Frederick
Rogers, Martha
Seybold, Patricia
Sviokla, John
Tapscott, Don
Whiteley, Richard
Wierserma, Fred
Aksoy, Lerzan
Anton, Jon
Arussy, Lior
Ballard, Jim
Barwise, Patrick
Bergeron, Bryan
Berson, Alex
Bligh, Philip
Bliss, Jeanne
Brogniez, Jan
Brown, Stanley
Bund, Barbara
Carbone, Lewis
Cavoukian, Ann
| Christopher, Martin
Colvin, Geoffrey
Cooper, Ken C.
Craven, Robert
Curry, Jay
Curry, Adam
Dawson, Ross
Denove, Chris
Dorf, Bob
Dych, Jill
Finch, Fred
Foss, Bryan
Freeland, John
Freemantle, David
Gale, Bradley
Geller, Lois
Gentle, Michael
Glen, Paul
Goldenberg, Barton J.
Gordman, Robert
Greenberg, Paul
Greiner, Donna
Griffin, Jill
Gulycz, Moosha
Gupta, Sunil
Gutek, Barbara
Hall, Stacey
Hamilton, Tyler
Hessan, Diane
Huba, Jackie
Humby, Clive
| Hunt, Terry
Kasanoff, Bruce
Keiningham, Timothy L.
Kelly, P. Keith
Kerr, Carol J.
Kinni, Theodore
Knox, Simon
Lee, Dick
Lehmann, Donald
Lemon, Katherine
Lewis, Jeffrey
Lombardo, Russ
Lowenstein, Michael W.
Maklan, Stan
Mangen, David
Marshak, Ronni
McCarthy, Dennis
McConnell, Ben
McFerrin Peters, Diane
McKean, John
Meehan, Sean
Narayandas, Das
Nederlof, Ad
Newell, Frederick
Nykamp, Melinda
Payne, Adrian
Peck, Helen
Peel, Jeffrey
Petersen, Glen
Phillips, Tim
Philonenko, Laurent
| Power IV, James
Ramaswamy, Patrica
Reid Smith, Ellen
Reynolds, Janice
Rosenbluth, Hal
Rust, Roland
Sanders, Dan
Seidel, Wolfgang
Selden, Larry
Sewell, Carl
Shapiro, Benson
Smith, Stephen
Sobel, Andrew
Stauss, Bernd
Stielstra, Greg
Stone, Merlin
Storey, David
Swift, Ronald S.
Teal, Thomas
Thearling, Kurt
Thompson, Harvey
Tourniaire, Francoise
Turk, Doug
Van Hooser, Phillip
Vandermerwe, Sandra
Vavra, Terry G.
Welsh, Theresa
Willingham, Ron
Woodcock, Neil
Zeithaml, Valarie
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120 books found. Jump to: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | |
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By Peppers, Don
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Amazon's customers rating 
Get winning strategies for acquiring and retaining customers by leveraging the latest advanced technologies. This insightful and authoritative book shows you how to select the right tools for your...
Ranking at Amazon 0
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McGraw Hill
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December - Hardcover
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Customer Relationship
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Our price: n/a (list: n/a)
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Information updated on 11/19/2008
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By Peppers, Don
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Amazon's customers rating
The competition for customers today is fiercer than ever. With products and services only a mouse click away, customers have more choice than ever before, and the rules that govern customer loyalty...
Ranking at Amazon 0
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Bantam Books
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December - Paperback
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Customer Relationship
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Our price: n/a (list: n/a)
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Information updated on 11/13/2008
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By Huba, Jackie
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Amazon's customers rating
For the first time in paperback, a revised edition of the book that launched the term “customer evangelism” and inspired the creation of an industry. Updated with new statistics and...
Ranking at Amazon 0
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Dearborn Trade Publishing
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December - Hardcover
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Customer Relationship
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Our price: n/a (list: n/a)
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Information updated on 11/21/2008
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By Rogers, Martha
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Amazon's customers rating
A few years ago, everybody with a product to sell got a dose of the same religion. In marketing circles, it's called customer relationship management, or CRM. In your house, it's probably called "How...
Ranking at Amazon 0
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McGraw Hill
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December - Paperback
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Customer Relationship
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Our price: n/a (list: n/a)
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Information updated on 11/21/2008
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By Peppers, Don
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Amazon's customers rating
The technological wave is making products smarter and changing what consumers buy, how they buy, and where their loyalty goes. Enterprise One to One can help your business stay in front of the...
Ranking at Amazon 0
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Doubleday
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December - Paperback
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Customer Relationship
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Our price: n/a (list: n/a)
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Information updated on 11/10/2008
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By Albrecht, Karl
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Amazon's customers rating
Service America was Dow-Jones Irwin's best selling book in history. As the definitive book on customer service--and the first major title in the field--it helped to define the category, spurring on...
Ranking at Amazon 0
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McGraw Hill
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December - Hardcover
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Customer Relationship
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Our price: n/a (list: n/a)
Used from: n/a
Information updated on 11/13/2008
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120 books found. Jump to: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | | | |
